Effective Date: March 12, 2025
Sukoon Med Spa and Wellness Center (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website, services, and SMS communications.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email, phone number, and other contact details provided voluntarily.
- Transactional Information: Details related to your appointments, services booked, and payments.
- Browsing Information: In common with numerous online platforms, we may implement cookies and other tracking mechanisms to optimize your browsing session and gather data regarding website utilization. These technologies do not collect personally identifiable information absent your voluntary submission thereof.
At Sukoon, we deeply respect your privacy. Our staff adheres to strict confidentiality standards, ensuring your treatment information remains private. As a service to our clients, we offer automated appointment reminders sent via email 48 hours before your scheduled appointment. Please note that providing your email and phone number is necessary for us to deliver this convenient reminder service.
2. How We Use Your Information
We use the information collected to:
- Provide and enhance our services
- Process transactions and appointments
- Communicate important updates, offers, and confirmations
- Respond to inquiries and customer support requests
- Comply with legal and regulatory obligations
3. SMS Communications & Consent
By providing your mobile number, you consent to receive SMS communications from Sukoon Med Spa and Wellness Center regarding appointments, promotions, and important updates.
- Opt-Out Instructions: You can opt out at any time by replying “STOP” to any SMS. This will unsubscribe you from further messages.
- Rejoining Instructions: To rejoin, you may sign up again or text the designated keyword.
- Help Instructions: For assistance, reply “HELP” or contact our support team (please see at the end of the document).
No mobile information will be shared with third parties for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
4. How We Protect Your Information
We implement appropriate security measures to safeguard your personal data from unauthorized access, alteration, or disclosure. Your data’s safety is our priority, which is why we use industry-standard encryption and diligently update our security protocols.
5. Information Sharing
We do not sell or disclose your personal information for marketing purposes. Information may be shared only in the following circumstances:
- With service providers who assist in business operations (e.g., payment processors, customer support)
- As required by law or to protect our rights and comply with legal obligations
- With aggregators and providers of Text Message services, for SMS communications only
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
6. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal information
- Withdraw consent for marketing communications
- Disable cookies through your browser settings
To exercise these rights, please contact us.
7. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📍 Sukoon Med Spa and Wellness Center
By using our services, you acknowledge and agree to this Privacy Policy.
